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TCG is committed to delivering a quality experience during and after our time together – both for you and your customers. The “experience” we refer to is not only a reference towards our willingness to cooperate and coordinate on this project, but also our dedication to the delight of the end users (your customers and constituents). Below you can read about the central tenets that make our web site projects a powerful solution for your on-line business needs.
No one knows what you want and need to say on your web site more than you. Our web site projects are each developed using a content management system (CMS) that provides you, the customer, with all the tools necessary to maintain and expand your on-line presence. A CMS reduces or even eliminates your need for outside developers or technical staff to maintain your web site. It empowers the competent communicators within your organization to maintain their own areas of the web site, using simple, intuitive tools - and no additional or special software is required.
The “User Experience” refers to the overall satisfaction of the end user with the time they spend while visiting or using an application or web site. The User Experience is generally a function of the appearance, layout, and design of the site as determined by the “Graphical User Interface”, or GUI (pronounced Goo-E), and the ease of finding information within the site, its “accessibility” and “navigability.” The GUI includes the graphical elements that are wrapped around the content (“copy”) within each Web page. Usability best practices dictate that the GUI be consistent across the site (i.e. navigation, logo, and other elements always reside in the same place). This ensures that the user intuitively knows how to get around the site from page to page and upon subsequent site visits.
Generally, we design the printed page to look very different from what is presented on-screen. The GUI incorporates a “printer friendly” alternative so that a printed page appears more like a document, rather than a web page.
The experience is different for each user, and certain users have special needs. The design template (or user interface) of each page provides for users with visual impairments, according to the Americans with Disabilities Act (ADA) and Web Accessibility Guidelines.
Generally, the navigation itself is implemented to go “no deeper” than three clicks from the home page. Content located “deeper” in the site can be linked within the content of the page.
A Site-wide Search is standard on each web page to ensure that content can be located from any page, regardless of where the page may be within the site.